A gift exchange event invitation was sent but I didn’t receive it?

There are several reasons why an invitation may not have been received. Here are some tips that may help:

  • Make sure that the administrator provided the correct (valid) email address.
  • Check your email ‘Trash’, ‘Spam’, or ‘Junk’ folder to make sure that it was not automatically placed there. If it was, you can add the-elves@elfster.com to your address book to prevent this from happening in the future.
  • If the invitation was sent to a corporate email account, your company’s system administrator(s) may be filtering/blocking these types of messages.